Contact us
If you would like to contact one of our wealth advisers, please visit find an adviser.
General queries:
You can contact the Genesys head office using the details below.
Genesys Wealth Advisers Limited
Locked Bag 26
Epping NSW 1710
Phone: 1800 066 577
Media queries:
Please contact the Genesys Communications Manager, Lynette Haines on 1800 066 577
Complaints:
Genesys is committed to ensuring you receive quality financial advice. If you have a complaint about the service provided to you by a Genesys representative, you should take the following steps:
1. Contact your wealth adviser and tell him or her about the complaint.
2. If your complaint is not satisfactorily resolved, contact Genesys:
Phone: 1800 066 577
Post: Complaints Manager
Locked Bag 26
Epping NSW 1710
For more information please see our complaints policy.