Contact us
If you would like to contact one of our wealth advisers, please visit find an adviser.
General queries:
You can contact the Genesys head office using the details below.
Genesys Wealth Advisers Limited
GPO Box 3936
Sydney NSW 2001
Tel: 02 8876 3400
Media queries:
Please contact the Genesys Communications Manager, Jodie Levitski on 02 8876 3400.
Complaints:
Genesys is committed to ensuring you receive quality financial advice. If you have a complaint about the service provided to you by a Genesys representative, you should take the following steps:
1. Contact your wealth adviser and tell him or her about the complaint.
2. If your complaint is not satisfactorily resolved, contact Genesys in writing:
Post: Complaints Manager
Advice and Licensing
PO Box 2830
Melbourne VIC 3001
For more information please see our complaints policy.